Jaclyn has a very calm and reassuring presence. She actively listened to my concerns and symptoms and asked relevant questions. This gave me confidence that her treatment would be personalized and effective. She provided treatment on the spot. She spent a great deal of time helping me with stretches and exercises that actually helped with my pain immediately! I left with a clear plan for recovery. Her holistic, patient-centred approach is the reason I will continue to return for treatment, and recommend her whenever possible.